Refund policy

RETURN & REFUND POLICY

Cancellations

Once an order has been placed, it cannot be canceled or modified.

Please double-check your shipping address, size, color, and quantity before completing your purchase.

If you no longer want an eligible item after it has been delivered, you may request a return according to the policy below.

Returns

We have a 5-day return policy for domestic U.S. orders.

This means you have 5 days from the date your order is delivered to request a return.

To be eligible for a return, the item must be:

  • Unworn
  • Unwashed
  • Unused
  • In its original condition
  • With all original tags attached
  • In its original packaging

You must also provide your order number or proof of purchase.

Final Sale Items

All accessories are final sale.

This includes, but is not limited to:

  • Hats
  • Socks
  • Other accessory items

Accessories cannot be returned or exchanged.

Items marked Final Sale, discounted items marked as final sale, and gift cards are also not eligible for return or exchange.

Return Shipping

Customers are responsible for return shipping costs unless the item received was:

  • Damaged
  • Defective
  • Incorrect

Original shipping charges are non-refundable.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow up to 10 business days for the refund to be processed. Your bank or credit card company may take additional time to post the refund to your account.

If more than 15 business days have passed since your refund was approved and you still have not received it, please contact us.

Contact

For return questions or requests, contact:

endintears.co@gmail.com